This privacy policy will explain how Ignite Gas and Heating uses the personal data we collect from you when you use our website.

The data we collect will never be sold to a third party and only used to facilitate the legitimate business needs of Ignite Gas and Heating.

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WHAT DATA DO WE COLLECT?

• Name

• Email address

• Phone Number

• Address

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HOW DO WE COLLECT YOUR DATA?

You directly provide Ignite Gas and Heating with most of the data we collect. We collect data and process data when you:

• Place an order for any of our services.

• Contact us using the online form found here.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

Ignite Gas and Heating may also receive your data indirectly from the following sources:

• Google Analytics

• Wix.com

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HOW WE WILL USE YOUR DATA

• To provide and operate services Ignite Gas and Heating provide;

• To provide our Users with ongoing customer assistance;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

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HOW WE WILL STORE YOUR DATA

We are committed to securing your personal data. To ensure that there is no unauthorised access to devices containing this data we have robust physical and electronic procedures to keep this data safe.

Ignite Gas and Heating is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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MARKETING DATA

We may contact you to notify you regarding your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, any applicable laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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EXTERNAL LINKS

The Ignite Gas and Heating website may contains links to other webpages of related interest. When you leave this site we are no longer responsible for your data and how it is used. You should familiarise yourself with the Privacy Policy of the relevant website

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DATA PROTECTION RIGHTS

If you don’t want us to process your data anymore, please contact us at here or send us mail to: 61 Carpenters Way, Farnham, GU9 9TF

Please note that certain data is required to be kept for legal purposes for a fixed period of time.

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